Star codes are two-digit numbers that are prefixed with an asterisk (*) and are used to manipulate features of our Unified Communications platform. Here are the basic star codes that relate to users of the system.
| Making, Transferring, Forwarding Calls | |
| *66 | Redial |
| *69 | Call Return |
| *90 | Intercom |
| *77 | Transfer Call |
| *85 | Park Call |
| *86 | Park Call Retrieve |
| *87 | Call Pickup |
| *70 | Hot Desking |
| *71 | Call Forward - ALL (Activate) |
| *72 | Call Forward - ALL (Deactivate) |
| *73 | Call Forward - BUSY (Activate) |
| *74 | Call Forward - BUSY (Deactivate) |
| *75 | Call Forward - NO ANSWER (Activate) |
| *76 | Call Forward - NO ANSWER (Deactivate) |
| *78 | Do Not Disturn (DND) - ON |
| *79 | Do Not Disturn (DND) - OFF |
| Call Centre / ACD | |
| *64 + ID | Agent Log IN |
| *65 + ID | Agent Log OUT |
| *81 | Call Barge |
| *82 | Teaching Mode |
| *83 | Listen In |
| Miscellaneous | |
| *53 | Conference Call |
| *63 | Request Call Details |
| *92 | Add caller to blacklist |
